Due to the massive, viral influx of orders and the complexity of our global logistics network, we proactively manage our support channels to ensure the fastest possible resolution for every customer.

If you have a question regarding delivery status, a charge, or a product received, please use the form below.

We want you to have a secure and satisfactory outcome for every purchase. Filing a payment dispute with your bank (a chargeback) is often unnecessary and will result in a lengthy process (30–90 days) where your item may be canceled or delayed.


To secure the fastest possible resolution and maintain your place in our fulfillment queue, please use this form. We are standing by to assist you.