Thank you! We are officially SOLD OUT for the holiday season. The demand this year has been incredible, and we are now fully focused on ensuring every order reaches its destination.
We are experiencing high holiday volume. Please check your order status below before emailing.
Fulfillment Status for Holiday Orders:
All orders placed between November 1st and December 12th, 2025, have been officially processed and are moving through our logistics network. (Because the logistics company is experiencing high traffic you may have errors seeing your tracking status. But we can guarantee that orders placed before December 13th have been completely processed.)
Due to the record volume and current complexities in global shipping (including increased customs processing/tariffs), delivery times may be longer than usual. We appreciate your patience!
Need Support? The Fastest Way to Resolution:
Due to the viral influx of orders, our support team is proactively streamlined to provide the quickest response. If you have any questions regarding tracking, a charge, or a product received, please use the dedicated email below.
Email: Suppport@oseneco.com
For faster support: oseneco@gmail.com
A Note on Delivery: Initiating a payment dispute (chargeback) with your bank often results in order cancellation and a significantly slower resolution (30–90 days). To secure the fastest possible resolution and maintain your position in the fulfillment queue, please use the form below. We are standing by to assist you.
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